# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Analytisches CRM

B

Business Intelligence

C

Churn Prevention
Customer Analytics
Customer Data Platform (CDP)
Customer Experience
Customer Journey 
Customer Lifetime Value
Customer Relationship Management (CRM) 

D

Data-Driven Marketing
Data-Mining 

K

Kampagnenmanagement
Kundensegmentierung 
Künstliche Intelligenz im Marketing

M

Marketing Automation
Multi-Channel-Marketing

N

Next Best Offer / Best Next Offer

O

Omni-Channel-Marketing

P

Personalisierung
Predictive Analytics im Marketing

S

Sentimentanalyse